Viral Solutions
A revolutionary set of applications, including Drive Thru Urgent Care (DTUC), to offer an optimized testing and vaccination experience, ensuring broad accessibility and rapid results dissemination.
The Story of Viral Solutions
Viral Solutions, Southeast America's beacon in COVID-19 management, made waves by spearheading Atlanta Public Schools' first surveillance testing. Yet, they weren't stopping there. In September 2020, with eyes set on the future, they embarked on a mission to redefine testing operations.
Their quest? To redefine data management, enrich patient data accuracy, expedite test results, and fortify HIPAA standards. In this ambitious pursuit, they teamed up with tech innovators, Carbonteq.
The result? A groundbreaking tech solution that transformed Viral Solutions into a paragon of efficiency and agility.
Challenges Faced by Viral Solutions
Surging Data Demands
The pandemic's intensity led to massive test data, demanding an efficient processing system.
Manual Data Collection
Virtual assistants were burdened with collecting patient data, making it time-consuming.
Result Communication
The same team had to sign and dispatch results, calling for significant manpower to scale.
HIPAA Compliance
Ensuring any developed system met stringent HIPAA regulations was paramount.
Solution Provided by Carbonteq
Confronted with Viral Solutions' challenges, Carbonteq devised a groundbreaking tech blueprint. The core solutions rolled out included:
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Streamlined Patient Registration: Carbonteq developed a self-service portal for patients to pre-book or register on-site, simplifying data collection.
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Automated Sampling and Labeling: Leveraging third-party Electronic Health Record (EHR) management software, the sample collection and labeling process was transformed, guaranteeing precision and speed.
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Efficient Order Management & Results Access: Carbonteq's system dispatched test orders effortlessly to labs, while patients could swiftly retrieve results via dedicated portals. Automated SMS alerts kept them informed in real-time.
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Optimized User Experience: Catering to a broad user base, Carbonteq sculpted intuitive and user-friendly digital interfaces, ensuring easy navigation for all.
Carbonteq & Viral Solution's Partnership Snapshot
The synergy between Viral Solutions and Carbonteq has evolved into a formidable alliance. Beyond mere solution development, Carbonteq has seamlessly integrated into the very fabric of Viral Solutions' operations. Today, the dedicated 11-member Carbonteq brigade serves as Viral Solutions' development and support arm. Their roles span from maintaining active apps, guaranteeing consistent functionality, tackling arising challenges, to refining features based on user insights. This structure speaks volumes about the partnership's depth and Carbonteq's unwavering pledge to fortify Viral Solutions' journey.
Results
Automation Mastery
An impressive 65,000 test results were processed in just three months, with more than 600,000 results reported to date.
Operational Efficiency
The automation eradicated the need for a large workforce for result communication, translating to significant cost and time savings.
Expedited Processes
Plate mapping processing time plummeted from an hour to a mere five minutes.
The enduring alliance between Viral Solutions and Carbonteq stands as a testament to the might of sustained partnerships in navigating intricate challenges. Over a span of three years, their synergized efforts and continuous innovations have reshaped the landscape of COVID-19 testing, underscoring the power of collaboration in dynamic times.
Carbonteq has a unique way of thinking and holds its team to a high standard.
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